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When the Caller Knows Your Name: Cyber Fraud, Banks, and What America Can Do About It – The Cipher Brief

Your phone buzzes with a text from your bank: “Did you authorize a $2,400 transfer? Reply NO to stop it.” You reply, and seconds later a calm “fraud agent” calls, knows your name and the last four digits of your card, and walks you through “securing” your money by moving it into an account under the...