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“Too many times”: David Jones family member laments ‘race to the bottom’ on prices, customer service

Charles Edward Lloyd Jones worked for David Jones during its "golden era" and he says there's still a place for unique retail experiences.

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https://www.canberratimes.com.au/story/9389442/david-jones-family-member-mourns-race-to-the-bottom/

David Jones family member mourns 'race to the bottom' | The Canberra Times | Canberra, ACT

https://www.canberratimes.com.au/story/9389442/david-jones-family-member-mourns-race-to-the-bottom/