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He Needed a New End Put on a Network Cable — The College Had to Call in an Outside Contractor, Costing Them a Fortune - TwistedSifter
Explore the challenges faced when tech support fails at the workplace, leading to costly outside solutions.
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A Tech Worker Had To Fix A Huge Security Flaw, But Finding The Answer Took Way More Than Expected - TwistedSifter
https://twistedsifter.com/2026/09/a-tech-worker-had-to-fix-a-huge-security-flaw-but-finding-the-answer-took-way-more-than-expected/Tech Support Employees Were Hired to Fix Problems—Now Management Wants Them to Sell, Too - TwistedSifter
https://twistedsifter.com/2026/09/new-management-decides-that-tech-support-employees-need-to-be-salesmen-too-but-the-change-doesnt-go-over-well/A New Customer Called Support After Messing Up His Payroll Software, And He Needed The Mistake Fixed Before His Employees Went Without Pay - TwistedSifter
https://twistedsifter.com/2026/09/a-new-customer-called-support-after-messing-up-his-payroll-software-and-he-needed-the-mistake-fixed-before-his-employees-went-without-pay/He Knows The Software Needs An Upgrade — But His Manager Has The Department On A Strict Budget - TwistedSifter
https://twistedsifter.com/2026/09/it-department-employee-knows-they-need-to-upgrade-their-software-but-the-manager-has-the-department-on-a-strict-budget/His Company Ran on Outdated Tech — When He Tried to Explain a Cost-Cutting Plan Wouldn't Work, His Manager Wouldn't Listen - TwistedSifter
https://twistedsifter.com/2026/09/his-company-ran-on-outdated-tech-when-he-tried-to-explain-a-cost-cutting-plan-wouldnt-work-his-manager-wouldnt-listen/