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Irdai proposes ban on insurance website ‘dark patterns’, seeks lower distribution costs - The Economic Times
Irdai proposes prohibiting dark patterns on insurance websites that require personal details to access information. The reforms aim to improve transparency and make insurance distribution more customer-centric. A new framework categorizing distribution entities is also suggested to simplify the existing structure. Proposed changes include reducing Expense of Management limits for life and general insurers to lower costs.
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