Mumbai Consumer Commission Pulls Up New India Assurance Over Undisclosed Cataract Claim Cap, Orders Balance Payment With Interest
The Mumbai Suburban Consumer Commission held New India Assurance and its TPA guilty of deficiency in service for introducing a cataract claim cap without adequately informing a long-standing policyholder. The insurer has been directed to pay the remaining ₹33,642 with 9% interest, along with compensation and litigation costs.