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The AO is a medically guided, not-for-profit organization, a global network of surgeons, and the world's leading education, innovation, and research organization specializing in the surgical treatment of trauma and musculoskeletal disorders. We are home to people from all over the world, from different backgrounds, with diverse talents and specialist areas. What binds us together is our passion for excellence, our dedication to our mission of improving patient care, and our understanding that we are stronger together: we are one AO.
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Digital Transformation & Enablement Expert (ID2194)

Short Description

The Branding & Corporate Communications team supports the AO through strategic communications, branding, content and stakeholder engagement. To support our digital transformation journey, we are creating a new role focused on digital enablement, platform optimization and workflow excellence.

As a Digital Transformation & Enablement Expert, you will help shape how branding and communications operate across a global organisation. Working closely with colleagues across branding, corporate communications, IT and business functions, you will improve digital platforms, optimise workflows and introduce scalable solutions that enable teams to work more efficiently and effectively. This newly created role offers a unique opportunity to influence the future of digital enablement within Branding & Corporate Communications.

Main Responsibilities

• Manage and continuously improve key branding and corporate communications platforms, including Digital Asset Management systems, brand portals, content management systems and publishing environments.
• Support and continuously improve digital workplace solutions within the Microsoft 365 and SharePoint Online environment.
• Design and optimise workflows, publishing processes and operational standards that improve efficiency, consistency and scalability.
• Identify, evaluate and implement automation and AI-supported tools in partnership with IT and business stakeholders.
  Promote the responsible and practical adoption of emerging technologies across Branding & Corporate Communications.
• Lead digital enablement initiatives from concept through implementation and adoption.
• Develop training materials, governance documentation and self-service resources for users.
• Act as the key business liaison for selected platforms and systems, collaborating closely with IT and business teams.
• Develop and maintain reporting frameworks and dashboards that help stakeholders access, understand and utilise platform and operational data effectively.
• Work closely with branding, design, and corporate communications colleagues to support efficient content, asset-management and communication workflows.

Main Requirements

• Degree in Business Information Systems, Digital Business, Communications Technology or a related discipline.

• Experience working with digital platforms, content management systems, Digital Asset Management solutions or workflow automation tools.

• Practical knowledge of Microsoft 365 and SharePoint Online.

• Experience implementing digital transformation, automation or AI-supported initiatives.

• Strong understanding of process optimization and workflow design.

• Experience working across communications, technology, and business functions.

• Ability to translate business needs into practical digital solutions.

• Ability to interpret data and reporting outputs and translate findings into practical recommendations and platform improvements.

• Strong project management and stakeholder engagement skills.

• Analytical mindset combined with curiosity about emerging technologies and sound judgement about where they add value.

• Understanding of creative, content or corporate communications workflows is an advantage.

• Fluent English; German is an advantage.

• Office presence: 1x a week in the AO Davos HQ

• An interesting and varied job in an exciting and innovative organization

• The opportunity to be part of a highly committed international team

• Modern infrastructure

• High degree of flexibility regarding working hours and location (depending on operational requirements)

• Generous pagacke of social benefits, including supplementary vacation days and pension scheme contributions

• Internal skills training opportunities and support for continued education