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OpenAI turns ChatGPT into a business directory with AI agents that handle customer questions
OpenAI is opening up ChatGPT as a business platform: through a new Business Hub, companies can claim their profile, add product data, and track how users interact with them. "Business Agents" let eligible US e-commerce providers talk to customers directly inside ChatGPT.
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AI Agents Enter Retail as OpenAI Expands ChatGPT for Businesses
https://www.analyticsinsight.net/news/ai-agents-enter-retail-as-openai-expands-chatgpt-for-businesses