GP's AI receptionist has trouble understanding patients' Yorkshire accents - leaving them struggling to get appointments | Daily Mail Online

A health watchdog has found that EMMA, an AI chatbot used by GPs to cut down on waiting times over the phone, has struggled to understand patients from Rotherham, Yorkshire.

Frustrated GP patients hang up as Yorkshire accent baffles AI receptionist | GPs | The Guardian

https://www.theguardian.com/society/2026/aug/20/yorkshire-rotherham-ai-gp-receptionist-cannot-understand-accent

GPs could shut down surgeries if weather gets too hot - as patients still struggle to get appointments | Daily Mail Online

https://www.dailymail.com/health/article-16016099/gps-shut-hot-weather-appointments.html

Health Secretary dismisses concerns over using Artificial Intelligence to 'triage' patients, claiming it could cut early morning GP telephone queues by a third | Daily Mail Online

https://www.dailymail.com/news/article-15954277/Health-Secretary-dismisses-concerns-using-Artificial-Intelligence-triage-patients-claiming-cut-early-morning-GP-telephone-queues-third.html

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GP's AI receptionist has trouble understanding patients' Yorkshire accents - leaving them struggling to get appointments | Daily Mail Online

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Frustrated GP patients hang up as Yorkshire accent baffles AI receptionist | GPs | The Guardian

GPs could shut down surgeries if weather gets too hot - as patients still struggle to get appointments | Daily Mail Online

Health Secretary dismisses concerns over using Artificial Intelligence to 'triage' patients, claiming it could cut early morning GP telephone queues by a third | Daily Mail Online