PURC adopts social media in resolving consumer complaints

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https://www.myjoyonline.com/purc-adopts-social-media-in-resolving-consumer-complaints/

PURC adopts social media in resolving consumer complaints - MyJoyOnline

The Public Utilities Regulatory Commission (PURC) has resorted to the use of social media for prompt lodging and resolution of complaints by consumers. The Commission has created several WhatsApp platforms across the country where consumers lodge complaints, which are resolved in record time.

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