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Telstra compensation process puts onus on customers, consumer body says - ABC News

Telstra is assessing outage compensation claims, but consumer advocates say the process is cumbersome and puts the onus back on customers rather than the telco at fault.

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https://www.abc.net.au/news/2026-07-10/telstra-ceo-vicki-brady-sorry-outage-investigations-ongoing/106901388

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Live: Telstra should 'face the music' over outage, minister says - ABC News

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