UK cellular carrier fined $28m for hanging up on people calling to cancel

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https://boingboing.net/2026/07/08/uk-cellular-carrier-fined-28m-for-hanging-up-on-people-calling-to-cancel.html

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UK cellular carrier fined $28m for hanging up on people calling to cancel - Boing Boing

Virgin Media was fined $28m by regulators in the U.K. for preventing customers from canceling contracts. The method was not especially sophisticated: its agents would simply hang up on customers…

Virgin Media fined £28m for 'deliberately' making it hard to cancel contracts | Wales Online

https://www.walesonline.co.uk/lifestyle/tv/virgin-media-fined-28m-deliberately-34255643

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UK cellular carrier fined $28m for hanging up on people calling to cancel - Boing Boing

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Virgin Media fined £28m for 'deliberately' making it hard to cancel contracts | Wales Online