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AI can transform banking, but data, privacy, governance remain key challenges: CEOs - The Economic Times
Top bank CEOs discussed AI's beneficial use in banking operations. They highlighted generative and agentic AI for customer service and internal improvements. Data quality and governance frameworks are critical challenges for effective AI deployment. Banks must invest in employee reskilling and maintain human oversight of AI systems. AI promises improved customer experience and faster technology implementation.
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AI is now finance's decision engine, but data quality is key: Report - The Economic Times
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https://economictimes.indiatimes.com/tech/artificial-intelligence/ai-adoption-in-finance-hits-76-governance-and-ai-centric-operating-models-key-to-future-edge-kpmg/articleshow/132989233.cms