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Over the past three years, Wincasa's Target Operating Model (TOM) has not only driven the development of processes and organisational structures but also fundamentally reshaped the company's working environments. The physical transformation is now complete, demonstrating how strategic development can be translated into the design of workplaces. A total of 18 locations have been refurbished: one in Ticino, four in French-speaking Switzerland and the remaining sites in German-speaking Switzerland.